Unpacking Amazon’s Proposed Acquisition of One Medical


In line with Neil Lindsay, senior vp of Amazon Well being Companies, healthcare is excessive up there on the record of experiences that “want reinvention.” Individuals would are likely to agree. A examine printed by Statista suggests 43% of individuals within the U.S. aren’t very happy or under no circumstances happy with the American well being system. However is Amazon the corporate to reinvent healthcare? The tech big’s newest proposed acquisition has sparked numerous dialogue about the way forward for Amazon, the way forward for healthcare within the U.S., and the way forward for well being information—and, extra particularly, the privateness of well being information.

In late July, Amazon introduced its intent to amass One Medical, a human-centered, technology-powered U.S. main care group that goals to make high quality healthcare “extra reasonably priced, accessible, and pleasant by a seamless mixture of in-person, digital, and digital care companies.” The corporate presently serves 12 main U.S. markets. Subscribers get entry to in-person care in these 12 markets in addition to 24/7 entry to digital care.

One Medical’s worth proposition is making the method of healthcare work loads higher for sufferers, who’re extra used to have handy companies and digital choices than ever earlier than. As an illustration, One Medical’s cell app permits sufferers to schedule appointments, renew prescriptions, and message with a healthcare supplier. The service provides up-to-date digital well being data and proactive digital well being reminders, too, together with choices to attend video appointments as an alternative of face-to-face appointments, if mandatory or desired.

Amazon Well being Service’s Lindsay says along with One Medical, the corporate will be capable to transfer towards its long-term mission of getting extra individuals entry to raised care on individuals’s personal phrases. Amazon has already made strikes to enter the healthcare house. In 2018, it introduced its settlement to amass PillPack, after which it launched Amazon Pharmacy in 2020—a service that permits individuals to purchase prescription drugs on Amazon. The Amazon Care service grew to become obtainable nationwide simply this yr; it now provides digital well being companies nationwide with plans to roll out in-person companies throughout 20 new cities in 2022.

The muscle behind Amazon might certainly push healthcare towards a extra patient-friendly mannequin, however not everybody agrees billionaires like Jeff Bezos ought to get richer from the reinvention of healthcare. As an illustration, in response to the acquisition proposal, Vermont Senator Bernie Sanders, an advocate for common healthcare, tweeted his opposition to the deal. Some One Medical subscribers additionally took to Twitter to share their issues concerning the privateness of their well being information if Amazon takes over—the $3.9 billion deal should nonetheless acquire approval from FTC (Federal Commerce Fee). It’s nonetheless an “if” as a result of the merger might hinder competitors within the house.

Would the advantages of an Amazon-owned One Medical outweigh the potential negatives? It’s unattainable to understand how issues will shake out, however it appears that evidently the value of comfort for finish customers is usually giving up some management over their private information, and it could find yourself additionally being true on this case. What’s sure is the present mannequin of healthcare not works for lots of Individuals. Whereas most are nonetheless part of the previous system, when a brand new system begins gaining momentum, many will doubtless leap onboard to learn from a extra patient-centric mannequin that places their time and their wants first.

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