Digital Transformation within the OSS/BSS Area

digital transformation in oss/bss
Illustration: © IoT For All

Not way back, working a telecommunications community was a static, slow-changing course of. Networks had been constructed utilizing bodily features, configured to offer a steady set of providers and, as soon as rolled out, to function for a few years with out important adjustments. This additionally mirrored upon the operations and enterprise assist methods, the OSS/BSS, which might unavoidably purchase legacy standing after a number of years in operation. Right now, adjustments that had been beforehand performed manually through CLI at the moment are totally automated and replicated at scale for more and more sooner deployment instances, higher SLAs, and an enhanced buyer expertise. Any legacy OSS/BSS will almost certainly not have the pliability and the automation capabilities to assist it, due to this fact digital transformation initiatives are actively concentrating on this important set of methods that have to be introduced up to the mark with the brand new tendencies.


The complexity that inherently accompanies the brand new method displays upon all layers, from infrastructure to the OSS/BSS. There’s, nonetheless, a catch. Altering the OSS/BSS layer is usually a multi-million greenback mission that spans over a number of years, touches on all lively elements of the community, and normally begins with the migration of all legacy inventories to the brand new system earlier than a single new service will be rolled out. It creates a dependency on particular distributors and isn’t one thing most CSPs or MNOs are trying ahead to. 

So, is there an equally dependable, much less intrusive, and extra pragmatic various? All the things is finally doable in software program, and I imagine there’s a means, loosely impressed by two ideas borrowed from the sector of software program structure: the service mesh and the sidecar.

Introducing a Companion Automation Layer

Enter the brown-field state of affairs of a CSP that has made an enormous funding over time and manages a heterogeneous, multi-vendor OSS/BSS ecosystem. The problem of recent product introduction is to keep away from the bespoke improvement and integration effort related to adapting every of the OSS/BSS elements and with including the glue logic that enables them to assist the brand new use circumstances end-to-end.

What if, as a substitute of touching upon all these methods or changing them with a brand new one, we preserve their current performance and federated inventories? We are able to do that by introducing a companion automation layer to the prevailing OSS/BSS stack, successfully making a mesh between these methods and enabling them to take part in totally automated end-to-end transactions and accelerating digital transformation.

How will the Automation Layer Work?

This method would convey all of the digital transformation advantages to CSPs and permit them to start out innovating instantly, with out first going by way of an costly OSS/BSS alternative train. Right here is how.

  1. It bypasses the stock migration conundrum, conserving the sources of fact with the methods that personal them and consuming information straight from the supply.
  2. An automation layer can centralize the automation flows for all of the domains coated by the CSP’s community right into a reusable, easy-to-extend catalog that spans from SDN and information middle automation to 5G slicing and eSIM connectivity.
  3. It could actually simply usher in new and current methods into the mesh by exposing their APIs and information to the automation layer, constantly increasing the automation scope in the direction of new use circumstances. The automation layer acts as a sidecar to all these methods, enabling them to take part in automation situations even when they weren’t initially designed for it. Arguably, that is higher than the initiative taken by many CSPs to reveal all OSS/BSS APIs below a unified API gateway, which consolidates entry however nonetheless lacks any automation capabilities.
  4. Coupled with ideas like low-code and no-code, an automation layer allows the CSP’s material consultants to outline new providers as end-to-end automation templates that seamlessly devour the APIs printed by the totally different OSS/BSS elements and apply NetOps rules to them.
  5. It offers a central level for operationalizing the AI/ML fashions utilized in assurance situations throughout all domains, enabling superior assurance and closed-loop automation even throughout legacy methods.
  6. And final, it permits the CSP to reveal the automation layer to their very own MVNO clients in a managed means, offering them with the means to customise the usual choices or outline new providers on high of it.

CSPs and the Digital Transformation Journey

Whereas introducing the brand new layer and new merchandise, current methods and providers are saved operating, permitting the CSP to find out precisely if, when, and the way they are going to be migrated, with zero threat of downtime. Equally, it’s enough to reveal the APIs of newly launched elements to the automation layer to have them included within the automation spectrum.

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